The Party Doctors – Frequently Asked Questions
Planning a party can be stressful, but The Party Doctors are here to make inflatable hire simple and stress-free. From booking and setup to safety and pricing, this FAQ page covers everything you need to know about hiring bouncy castles, slides, soft play, and inflatable games.
We proudly deliver across Bedfordshire, including Bedford, St Neots, Sandy, Biggleswade, Kimbolton, Eaton Socon, Waresley, Potton, and surrounding villages.
Booking & Setup
When should I book my inflatables?
Our bouncy castles, inflatable slides, and assault courses are popular, particularly during summer, school holidays, and bank holidays. To guarantee your preferred choice and date, we recommend booking as soon as possible. Once you’ve placed an order through our online system, and paid a booking fee, your booking is secure.
Do you accept last-minute bookings?
We do our best to accommodate urgent requests. You can book online until a few days before your event. If your party is very close, please call us directly to discuss availability.
Can your inflatables be used indoors?
Many of our items are suitable for indoor use, including halls and community centres. Ensure your venue has sufficient space and height clearance, especially for larger items such as inflatable slides and obstacle courses. Our Venues directory details which inflatables are suitable for each location so you can make an informed choice.
How do I know if a product fits my space?
Each product page lists the required setup area. Customers must check this before booking to ensure safe installation and access to the blower, ground anchors, and sides of the inflatable. It is the customers responsibility to ensure there is sufficient space for the item to be setup.
Can I hire more than one inflatable?
Yes! The Party Doctors offer multi-item hires. Mix and match bouncy castles, slides, soft play areas, or interactive games for school fun days, birthday parties, or village events. Packages are available, or you can build your own combination.
What if I need to change or cancel my booking?
We understand that plans can change. Contact us as soon as possible to reschedule or cancel. Standard terms apply, but if we cancel due to adverse weather, our Weather Guarantee gives you a full refund or credit toward a future booking.
Safety & Compliance
Are your inflatables safe for children?
Absolutely! All The Party Doctors inflatables are built to the highest UK safety standards, professionally inspected, and PAT tested where applicable. Our team thoroughly cleans and spot-checks each item to create a safe play environment for kids in Bedford, Kimbolton, Waresley, and beyond.
What happens if the weather is bad?
For safety, we cannot set up inflatables in wind gusts of 24mph or more. We monitor forecasts closely and will contact you if conditions are unsafe. If we cancel due to weather, you’ll receive either a full refund or a credit toward a future booking. Read more about how wind can affect outdoor hires.
Do you provide insurance and risk assessments?
Yes. We carry £5m public liability insurance. Risk assessments, PIPA test certificates, and PAT test documents are all available on our website to download.
Do you provide staff supervision?
Most items are typically left with you for supervision by your own designated responsible adult. Staff supervision is included for Rodeo Bulls, Surf Simulators, and any activity that requires trained personnel.
Power & Equipment
What are the power requirements?
Most inflatables need a standard 13amp mains socket within 25m of the blower. Multi-blower items may require additional sockets.
Can I use a generator?
Smaller generators are not suitable for Rodeo Bulls or Surf Simulators. Large diesel generators, commonly used at marquee events, are acceptable. Petrol generators or blowers can be provided for an extra fee if mains power isn’t available.
Should I cut the grass before delivery?
We recommend leaving grass uncut for 72 hours before your hire. Freshly cut grass can block blowers and make the inflatable messy for children.
Event Planning
Do you supply schools, village fetes, and corporate events?
Yes! The Party Doctors regularly supply inflatables for schools, community events, and corporate fun days in Bedfordshire, including St Neots, Sandy, and Eaton Socon.
Can I hire multiple inflatables for larger events?
Yes. For larger parties, we’ll discuss layout, staffing, power, and safety to ensure a smooth, safe setup.
Pricing & Delivery
What’s included in the hire price?
Our prices cover delivery, setup, all safety equipment, and VAT. Additional costs apply for overnight hire, late collections, extra days, or generators.
Do you charge for delivery?
Delivery charges depend on your location. Check your postcode via our online booking system or contact us if your area isn’t listed.
Where do you deliver?
We deliver to Bedford, St Neots, Sandy, Biggleswade, Kimbolton, Eaton Socon, Waresley, Potton, and surrounding villages. Unsure if we cover your area? Contact us and we’ll confirm.