You can't fail to have noticed the strong winds we're currently being dealt and we thank all of our customers for their understanding with what this means for bookings.
Health & Safety laws stipulate that no castle can be setup outdoors with wind speeds in excess of 24mph, this also includes gusting speeds as these can be more dangerous than a constant breeze.
We always put safety first and therefore on days where wind speeds are predicted to exceed 24mph we unfortunately have to cancel bookings and appreciate the understanding that customers have when we break the news to them.
We always try to offer a suitable alternative such as our sumo suits or garden games so that customers aren't left without anything, but we always recommend that you have a 'Plan B' should you be booking for an outdoor party - just in case the weather isn't favourable.
If you have an upcoming booking and wish to monitor the forecast in the hours leading up to delivery then we suggest using the met office over any other app as this is what we use to make an informed decision as to whether a booking can proceed.
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